Privacy Policy

Last Updated: April 2026

IMPERIUM FITNESS LTD is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data when you visit our website, use our online coaching platform, or participate in our training programmes.

1. Information we collect

We may collect and process the following types of data:

• Identity Data: Name, date of birth, and gender.
• Contact Data: Email address, telephone number, and residential address.
• Health and Fitness Data: Because we provide physical training, we may collect information regarding your medical history, current fitness levels, and physical activity. This is classified as “Special Category Data” and is processed only with your explicit consent.
• Financial Data: Payment details are processed securely by our third-party payment providers (such as Stripe or PayPal). We do not store your full credit card information on our servers.
• Usage Data: Information about how you use our website and our online coaching platform.

2. How we use your data

We use the information held about you in the following ways:

• To provide and manage your access to our training programmes and our online coaching platform.
• To ensure that training sessions are safe and tailored to your physical capabilities.
• To process your payments and manage your subscriptions.
• To communicate with you regarding updates, bookings, and support enquiries.
• To comply with legal and regulatory obligations in the United Kingdom.

3. Legal basis for processing

We process your data under the following legal bases:

• Contractual Necessity: To fulfill our service agreement with you.
• Explicit Consent: Specifically for the processing of health-related data.
• Legitimate Interests: For the effective management and improvement of our business.
• Legal Obligation: To comply with UK tax and safety laws.

4. Data sharing and disclosure

We do not sell your personal data to third parties. We may share your information with trusted service providers who assist us in operating our business, such as:

• Payment Processors (such as Stripe or PayPal): For secure payment processing.
• Analytics Providers (such as Automattic / Jetpack Stats): For aggregated website usage statistics, subject to your cookie consent.
• App Infrastructure Providers: To maintain the functionality of our online coaching platform.
• Professional Advisers: Including lawyers and accountants when necessary.

5. Data security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. Access to your personal data is limited to employees and contractors who have a business need to know.

6. Your rights (UK GDPR)

Under the UK General Data Protection Regulation, you have the following rights:

• The right to access: You can request a copy of the personal data we hold about you.
• The right to rectification: You can ask us to correct inaccurate information.
• The right to erasure: You can request that we delete your data under certain conditions.
• The right to withdraw consent: You can withdraw your consent for health data processing at any time.

7. Cookies

Our website uses cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse our website and allows us to improve our site. You can adjust your browser settings to refuse cookies if you prefer. For full details of the cookies we use and to manage your preferences at any time, please see our Cookie Policy. You can change or withdraw your cookie consent at any time via the cookie banner on our website.

8. Contact us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact our Data Protection Officer:

• Email: support@imperiumfitnessltd.com
• Address: 152 Nelson Road, Twickenham, England, TW2 7BU
• Phone: +44 7875491511